We appreciate the confidence you place in us and understand the critical nature of data protection and privacy. This Privacy Document explains the methods by which SKYWOOD MEDIA (“Company”, “We”, “Ours” or “Us”) gathers, employs, shares, or otherwise handles your (“Users”, “You”, “Yours”) personal information via the SKYWOOD website (skywood.tv) and its associated mobile application (collectively known as the “Platform”), which manages the Platform and other provisions including, but not restricted to, the distribution of information and material (collectively called the “Services”). By accessing and using our Platform and Services, you are required to comply with this Document along with our specific service terms of use, and you consent to be regulated by the laws of India, including all relevant data protection and privacy regulations. If you do not accept and agree to the terms of this Privacy Document, you must immediately cease using our Platform.
Gathering of Personal Information
We may gather details that the User offers to Us when utilizing our Services and/or communicating with Us, such as the User’s name, email address, telephone number, IP addresses, browser identification, clickstream history (including pages visited, referring/exit pages, etc.), and additional anonymous usage metrics. We may evaluate and gather your personal information concerning your web browsing trends, preferences, and alternative details you choose to share while interacting with our Platform, either directly by ourselves or indirectly through third-party entities. We utilize this data to perform internal investigations regarding our users’ demographics, passions, usage patterns, and actions to better comprehend your requirements, offer you an upgraded user setup, and protect as well as serve our community. Furthermore, this data may be compiled and evaluated on a collective, anonymized basis. These analytical evaluations allow us to customize and refine our operations to correspond more closely with your choices.
Intentions and Grounds for Processing Personal Information
We utilize your personal information to deliver our services, as well as to correspond with you regarding updates and marketing campaigns. We also employ your personal data to upgrade consumer satisfaction; settle disagreements; fix technical glitches; evaluate consumer engagement with our provisions; tailor and improve your journey; submit reports to oversight authorities as legally demanded; identify and safeguard our operations from faults, deceptive practices, and alternative illegal behaviors; execute our terms and conditions; and for other objectives explained to you when the data is originally gathered. We may also handle personal data for purposes including:
- To supply You with the information and services that you request from our team.
- To execute Our duties and enforce Our privileges arising from any agreements made between You and Us, including, without any boundaries, our Terms of Service.
- To inform you regarding updates to Our Platform or to acquire any legally mandatory assent.
- To enable You to take part in interactive components of Our Platform, whenever You choose to do so.
- For sector analytical studies, marketing, publicity, and alternative corporate operations.
- To run, preserve, and enhance our Platform.
Internet Cookies
We deploy cookies (which are minor data files) to evaluate web traffic, determine the success of marketing campaigns, and reinforce protective systems. Cookies activate distinct platform functionalities, minimize the frequency with which you must re-type your password, and aid in presenting material customized to your passions. The majority of these are temporary session cookies, which delete themselves automatically as soon as you shut down your internet browser. You maintain the ability to manage the application of cookies via your individual browser options; however, if you choose to turn off cookies, it may restrict your access to specific features or operations within the services. External third parties, such as Google Analytics, also place tracking cookies on our digital platform for publicity and analytical studies, and we do not oversee their application. You can view additional details about how Google handles your private information by visiting: https://www.google.com/intl/en/policies/privacy/. You can choose to opt-out of tracking by Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.
Third-Party Information Gathering, Services, and External Hyperlinks
We may acquire details regarding Users from external third-party origins. This information, frequently in a non-personally identifiable arrangement, is utilized to assist in evaluating web traffic, assessing promotional success, displaying targeted publicity, and finding structural domains for platform enhancement. We maintain the right to merge this third-party information with details you offer directly to Us to refresh, broaden, or customize the features and material We supply to you. Revelations gathered from this data research may be distributed to our corporate group entities, affiliates, connected firms, and commercial partners for promotional activities, marketing initiatives, product upgrades, and alternative lawful business objectives.
Please be informed that the conditions of this Privacy Document apply exclusively to information gathered by Us via your interaction with Our Platform. This Document does not extend to, and We take no legal accountability for, the data gathering routines or privacy declarations of any external third-party websites, software applications, or services, including but not restricted to corporate partners, analytical system providers, advertising networks, or social media features. These external parties function self-reliantly and are regulated by their own distinct privacy policies, which may vary from our own. We do not oversee or validate the privacy routines of any third party. We strongly urge you to read through the privacy declarations of any external party you engage with before offering them your personal details. In addition, this Privacy Document does not govern information gathered by Us or our business partners via offline channels.
Preservation of Personal Information
Our data retention guidelines and systems are established to ensure that we fulfill our statutory requirements regarding the storage and elimination of personal records. We hold your personal details in agreement with governing laws, for a timeframe no longer than is necessary to achieve the objective for which it was originally gathered or as demanded by relevant legislation. Nonetheless, we may preserve details connected to you if we deem it vital to counter fraudulent acts or future misconduct, to permit SKYWOOD to assert its lawful privileges and/or defend against litigation, or if demanded by regulatory mandates. Alternatively, We may carry on holding your details in a completely anonymized structure for statistical analysis and research objectives.
Allocation and Disclosure of Personal Information
We distribute personal data to external service networks, vendors, independent consultants, and commercial partners who execute tasks on our behalf. We may also allocate information to our corporate group branches, including parent companies, subsidiaries, and corporate affiliates. Information sharing for these objectives is restricted strictly to what is vital to:
- Run, preserve, and upgrade our platform and operations;
- Coordinate marketing and advertising initiatives; and
- Supply customer care and service restoration operations.
We may reveal your personal information where demanded by legislation or in the honest belief that such disclosure is reasonably vital to comply with judicial processes, legal subpoenas, court decrees, or direct mandates from governmental authorities. We may share personal details with law enforcement bodies or alternative third parties if we maintain an honest belief that such disclosure is vital to: execute our terms of service or this Privacy Document; answer assertions that any content, post, or advertisement breaches the entitlements of an external party; counter, detect, soften, or probe fraudulent or unlawful acts linked to our platform; or safeguard the entitlements, assets, or individual safety of our users, the company, or the public sphere.
In the scenario of a business merger, corporate acquisition, internal reorganization, structural amalgamation, or business transition of our firm, we may allocate or pass over some or all of your personal details to the alternative corporate entity involved in the deal. If such a corporate transition takes place, the newly formed unified entity (or acquiring firm) will be bound to comply with this Privacy Document regarding your personal information.
Data Security
We deploy reasonable and appropriate security protocols engineered to safeguard the information remaining under Our management from loss, misuse, modification, unauthorized access, or destruction.
We are committed to protecting your privacy and addressing any concerns relating to the collection, use, storage, disclosure, or processing of your personal data.
We are committed to protecting your privacy and addressing any concerns relating to the collection, use, storage, disclosure, or processing of your personal data.
Grievance Officer
Email: grievance@skywood.tv
Postal Address: New 101 Old 32 habibullah Road, T.Nagar, Chennai 600017 India
Upon receipt of your grievance, we shall acknowledge it as soon as reasonably practicable and endeavour to resolve it in accordance with applicable law. Where required under law, grievances shall be addressed within the prescribed time.
If you are not satisfied with our response, or if your grievance remains unresolved, you may avail yourself of such remedies as are available under the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, or any other applicable law.